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Adding a New Partner? Start the Application Process Early!

It takes approximately two to three months to credential a new provider and grant privileges. If you're adding someone to your practice, please make sure the new provider initiates an application for staff membership and privileges as soon as possible. Below are some frequently asked questions:

1. Whom do I call for an application?  

You may complete the  pre-application request forms.  Once the pre-application request forms are returned to the Heart Hospital of Austin, the Medical Staff Office will enter a request for an application to be sent to you.  Applications are completed online, so a valid email address is required.

2. Why does the credentialing process take so long?

The Joint Commission and Medicare CoP standards require that hospitals obtain primary source verifications from all licensing and certification boards, post-graduate training programs, hospital affiliations, and peer references. Applicants can expedite the verification process by ensuring that their references respond to requests for verification.

If you have questions, contact Yolanda Buckley, Manager of Medical Staff Services, at 512-407-7514 or via email at

I would like to apply for privileges.

Please complete the Pre-Application Request Forms and return them to the Medical Staff office via fax at 512-407-7029 or email at