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Information Technology & Customer Support Center

St. David's Customer Support serves the employees, physicians, and their office staff who utilize IT services. If you experience computer system issues, please contact the HELP Desk at: (512) 901-HELP (4357). Please note there is a physician prompt # that will connect you to a Physician Support Coordinator.

You may also reach a Physician Support Coordinator directly but using our Physician Help Now Concierge Service for Physician Issues: (844) 324-3665.


Physician Liaison

Angie Pack, Austin Campus Director of Surgical Development, and Anna Hadlock, Director of Physician Relations, are available to assist you with your practice needs. 

Surgery Related Providers:

Angie Pack - cell phone (512) ​497-3755

Non-Surgery Related Providers:

Anna Hadlock - cell phone (512) 636-2436


Advanced Clinicals (CPOE)

Jenny Janak
(512) ​769-8860 (cell)

Advanced Clinicals provides assistance to physicians in the use of computerized order entry and documentation and the functionality of MEDITECH. If you have questions or need assistance, please contact our Director of Clinical Informatics, Jenny Janak at (512) 769-8860 or via email